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Summary

Lead Data Scientist with experience building production-grade ML systems, AI-powered solutions, and Data Infrastructure at scale.

🏛️Functional Head of Data & AI @ Singpass, GovTech
🎩Wears many hats — ML/AI Engineer, Product Manager
🚀Turning complex data problems into high-impact products
📚Always looking to learn new things

Experience

Lead Data Scientist / Head of DS & AI

Jan 2023Present

GovTechSingpass

  • Founding Data Scientist - scaled two cross-functional DS/ML/AI & Engineering teams in Singpass (Trust & Safety, Data Platform)
    • Built & scaled Singpass Trust & Safety from 0 → 1: the full ML life cycle + data engineering + analytics & simulations
    • Built & scaled Data Platform from 0 → 1: multi-TB data architecture & division-wide production service
  • Architectured, experimented & deployed production-grade ML Fraud Detection Engine optimised for >90% precision, escalating >1k fraud cases annually to protect Singpass accounts
  • Leading Data Engineering, Analytics, Metrics & Experimentation strategy for multiple nationwide digital products
  • Pioneered multi-step NLP clustering algorithm for unsupervised detection of issue clusters in unstructured text
  • Lead AI teams to build enterprise Agentic RAG solutions, workflow automations for ticket categorisation, sentiment analysis
  • Pioneered methodology for high-recall performance of retrieval documents using automatic HyDE algorithm
  • Developed low-latency multi-objective route optimisation by custom-rewriting Google's OR-tools
  • Built Whole-of-Government's (WOG) LLM-powered Analytics platform for natural-language querying across dozens of datasets
  • Full-stack developer for WOG Data Platform's first data quality metrics
  • Built & managed data engineering pipelines for multi-source Geospatial dataset at scale

Data Scientist

Jan 2022Jan 2023

Grab

  • Built User LTV Prediction Model using neural networks, custom loss functions & fine-tuned category-to-embedding models, utilised across product lines for user-level ROI forecasting
  • Architectured, built & deployed Grab's first automated Impact Estimation platform using pseudo-experimentation for causal analysis without A/B tests, scaled across all products, countries
  • Awarded Grab Way award for outstanding performance

Data Scientist Graduate Researcher

Aug 2019Apr 2020

Point72Commodities

  • Built Vector Auto-Regressive models for oil price prediction with Bayesian optimisation, achieving 18% error reduction from existing academic benchmarks
  • Developed proprietary Energy Demand Index based on hundreds of underlying indicators

Education

M.S. Business Analytics / Data Science

20192020

Columbia Engineering, Columbia University

GPA 4.0/4.0 — Awarded Graduate Fellowship for top performance

Machine LearningDeep LearningBusiness AnalyticsBig Data in FinanceOptimisationProbability & SimulationApplied AI for FinanceCapital Markets & InvestmentsAsset ManagementEquity Derivatives

B.A. Politics, Philosophy & Economics

20162019

University of Oxford

1st Class Honours — Top in College

EconometricsLinear Algebra & Multivariate CalculusMicroeconomicsMacroeconomicsEconomics of IndustryPolitics of ChinaInternational RelationsComparative GovernmentEthicsLogicGeneral Philosophy

Skills

Languages & Infrastructure

PythonSQLSparkAWSAzureDockerCI/CD & IaCRESTgRPC

ML & AI

TensorFlowMLOpsLLMsLangchainRAGAirflowVector Databases

Data & Observability

SnowflakeKafkaDatadog (OTEL)

Certifications

AI & Machine Learning

AWS Certified Machine Learning – Specialty

Amazon Web Services

Azure Data Scientist Associate

Microsoft

AI Cybersecurity

Amaris.AI

Building and Evaluating Advanced RAG

DeepLearning.AI

Automated Testing for LLMOps

DeepLearning.AI

LLMOps

DeepLearning.AI

Langchain for LLM Application Development

DeepLearning.AI

Cloud & DevOps

Azure Administrator Associate

Microsoft

DevOps, DataOps, MLOps

Duke University

Python for MLOps

Duke University

Containers for Deploying and Scaling Apps

NUS-ISS

Docker & Kubernetes

Academind

Product & Agile

Certified ScrumMaster (CSM)

Scrum Alliance

Team Kanban Practitioner

Kanban University

Managing Digital Products

National University of Singapore

The Missing Agile Manual

GovTech Singapore

Agile Course: Product Management & Delivery

Udemy

Software Engineering

CS50's Web Programming with Python and JavaScript

CS50

React, NodeJS, Express & MongoDB — MERN Fullstack

Academind

Scala & Functional Programming

Udemy